Under the new deal, Kenyans will no longer have to travel long distances to access State Law Office services such as company or society registration which are presently localized at the Sheria House office in Nairobi.
Among the key highlights of the package deal is a plan to provide a Wide Area Network (WAN) connection which will network the State Law Office Nairobi headquarters to its 12 regional branches whose net result will be faster services and decentralization.
The 12 branches are located in Mombasa; Kisumu; Nakuru; Embu; Nyeri; Malindi; Kisii; Machakos; Meru; Eldoret; Garissa and Kakamega
In addition, Kenyans will now be able to pay for any of the State Law services such as company/society registration or wedding registration using M-PESA. Further, the State Law Office will acquire a USSD service through which Kenyans will be able to track their requests or make searches at their own convenience.
In the same way, the State Law Office will also be able to disburse public trustee funds to various beneficiaries within the country through M-PESA. To top it all Safaricom Business will also facilitate the setting up of a Contact Centre to manage customer issues affecting the State Law Office.
Speaking while announcing the partnership, Attorney General Githu Muigai hailed the move as a major step towards making E-Government a reality.
“As the country embraces a devolved system of government, and seeks to offer services through digital platforms, we are glad to be partnering with Safaricom Business for this proposition. We are confident that this move will not only enhance efficiency in service delivery, but also encourage more Kenyans to open up businesses across the country”, said Prof Muigai.
Safaricom’s Chief Executive officer Bob Collymore for the Safaricom Enterprise Business Unit noted that the partnership would make government more nimble and subsequently more responsive to people’s needs.
“With an increasing population and a growing economy, there is need to embrace ICT-based solutions which will make the government deliver on all its expectations in a more efficient way. The State Law Office delivers services to hundreds of thousands of people every day, and this can only be done effectively through solutions such as the one we are offering,” he explained.
Collymore added, “The Enterprise Business Unit has designed these solutions to suit the specific needs of the State Law Office. We believe it will help reduce queues at the respective departments and significantly impact the turnaround time for the respective services they offer.”
The State Law Office has nine departments which cater for registration of businesses, drafting of treaties and agreements for the government, administration of estates and management of trusts, the Advocates Complaints Commission, civil litigations by and against the government and the protection of witnesses who have crucial evidence in sensitive cases, among other things.
It offers the following services at a fee: business name search, registration of company/business names, registration of societies, registration of marriages and adoption, registration of court of arms, registration of chattel mortgages, registration of books and Public Trustee Department- (dispatching payments to estates beneficiaries).
Safaricom Business is the company’s division that services customers in Government, Civil Society, SME and Corporate sectors.It has developed a complete suite of Business Connectivity, Managed Services, Mobile Financial Services, as well as Wholesale & Carrier Services to meet customer needs.
Also commonly referred to as the Office of the Attorney-General, the State Law Office’s main function is to advise the Government of Kenya on all legal matters.