About 15,000 customers are currently using M-KOPA Solar, a GSM-Controlled lighting solution provided by Safaricom.
According to the firm’s Sustainability Report released today, Safaricom has also reduced its carbon footprint from 70,000 tonnes to 61,000 tonnes of CO2 and improved its customer experience as measured by its Customer Delight Indices.
The second edition of the Sustainability Report represents Safaricom’s holistic reporting on matters material to Safaricom’ s ecosystem and is line with the Global Reporting Initiative and UN global Compact guidelines. It details imperatives and opportunities in network quality, innovation, energy security, employee environment, regulatory environment, customer experience, business partner ecosystem, ethics and values as well as environmental performance.
“Among the achievements we have registered since we launched our Sustainability agenda, is deepening financial inclusion through the launch of M-Shwari which now has over 1.2 million customers, lowering the carbon footprint by converting 34 diesel powered sites to the more efficient ‘power cubes’ and increasing network sites to nearly 3,000,” said Safaricom CEO Bob Collymore.