South Africa completes upgrade of Smart ID card, passport applications system


The South Africa government – through the Department of Home Affairs – has completed the upgrading of its Live Capture System which was conducted in the course of last week.

The Home Affairs had last week announced that it had embarked on the next phase of upgrading its Live Capture System, an activity which was meant to build on the work done to enhance processes for Smart ID card and passport applications.

The upgrade – which is expected to further improve quality of services to the citizens while contributing to modernising systems and making transform Home Affairs into fully digital entity – involved updating of the software to make it compatible with the new changes being made in improving the collection side of both the Smart ID Cards and passports and introducing new developments to the system to make it easy for the clients to access Home Affairs services, for example applying for services online.

“Between Monday, 7 March 2016 and Wednesday 9 March 2016, Smart ID Card and passport services will not be available. Full services should resume on 10 March 2016, after testing of enhancements has been completed. The upgrade will affect only the 142 Home Affairs Offices that use the Live Capture system – those with the capacity to issue the new Smart ID Card, as they will be unable during the current enhancements to receive applications for Smart ID Cards,” the Home Affairs stated.

During the upgrade however, the other Home Affairs services were available at facilities across the country – including issuing of birth, death and marriage certificates among others.

Yesterday, mybroadband reported that Home Affairs had put its eChannel portal for Smart ID applications online, with registrations open to the public for brief periods.

South Africa’s new Smart IDs come in two types with various features as can be seen from Home Affairs website.