Orange subscribers using the Orange Money service in France can now make cash transfer to other Orange subscribers in three West African countries – Côte d’Ivoire, Mali and Senegal – as well as within Metropolitan France.
This service is offered to Orange mobile subscribers in France and enables them to transfer money via their mobile to other Orange Money customers.
“We are delighted to offer the Orange Money solution to our customers living in Metropolitan France and particularly to those with a link to Africa – this is a simple, secure and instant money transfer service between family and friends via mobile,” states Patrick Roussel, Orange France Consumer Sales Director.
By launching the service in France, Orange is responding to strong demand from its customers with family or friends in Africa.
Orange Money provides a money transfer service from France to Côte d’Ivoire, Mali, and Senegal through a simple mobile transaction, making it easier for recipients to withdraw money from over 30,000 Orange Money points in the three recipient countries, an unrivalled number of points of sale in these countries.
The service will develop gradually and Orange intends to number of points of sale in France. An Orange Money app will be available soon in France and Orange will look to expand the money transfer offer from France to other countries over time.
For the launch of Orange Money in France, Orange is supported by its subsidiary W-HA, which has an EMI agreement and is authorised to issue and manage electronic money. The technical and banking expertise of W-HA allows Orange to offer international money transfer services with an excellent standard of customer experience and user security.
Subscribers don’t need a bank account to use Orange Money. One only needs a mobile plan and to register for free at a point of sale offering Orange Money with an ID card and proof of address.
In Metropolitan France, Orange Money service outlets are available from 41 points of sale – newsagents, call shops, local grocery stores and tobacconists across the country, as well as an Orange Money store in Paris.
To carry out an Orange Money transfer, the customer credits his /her account with a bank card or cash at a point of sale. They then log on to the Orange Money account directly from the mobile phone by dialing #144#, enter the mobile number of the recipient as well as the amount to transfer then confirm the transaction with their respective Orange Money password. The transfer is then completed and the money is immediately available in the recipient’s account.
Orange Money is a mobile account linked to an Orange telephone number, and it is designed to meet the needs of customers in Africa, where most transactions are made in cash. The Orange Money service, launched in Côte d’Ivoire in 2008, has been a success for the Group. Over 18 million customers already use it in 14 countries in Africa to carry out transactions such as payments and money transfers.
In 2013 Orange launched the first international money transfer service for its Orange Money customers between Senegal, Mali and Côte d’Ivoire. In March 2015, this service was expanded to transfers to and from Airtel Money customers in Burkina Faso, Côte d’Ivoire and Senegal.