StarTimes After Sales team – Always there for you…




The StarTimes Kenya team firmly believes in the power of aftersale service, something that has seen many happy return customers.

StarTimes Aftersales team ensures that our customers are satisfied even after their purchases. Our skilled after sales team of technicians assist with your installations as well as repairs of your Startimes decoders and satellite dish.

Our staff is composed of expertly trained people who have years of experience in sales and installations. Our company values of transparency and excellent client service has allowed us to open and operate from all over further extending our reliable service offering throughout the country and all other regions.

Again, we are available 24 hours a day, in all regions of the country. This means that from the minute you call to the final breakdown repair, we follow through and provide complete support.

The After Sales Service provides rigorous response follow-up:

  • All operations carried out are traceable and logged in a report file

The After Sales Service provides complete peace of mind when it comes to looking after your installations

  • We also have a preventive maintenance department on hand for the annual servicing of your installations

Whether you are looking to install the decoder for your own house, or for your company, our knowledgeable team offers great advice and professional service.

In case you’ve an issue with your decoder, just call 0719077077 so that you can be assigned a technician who is near you or visit our website to find a technician near you as well as their contact details.




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