Huawei and Orange Group have inaugurated a Global Network Operation Center (GNOC) with sites in Dakar, Senegal and Abidjan, Côte d’Ivoire, as part of a five-year managed services project begun in 2015. The GNOC covers nine countries in Africa including Côte d’Ivoire, Senegal, Cameroon, and Guinea Bissau.
In Dakar, the inauguration was presided over by Minister of Posts and Telecommunications, Yaya Abdoul Kane. Also attending were Bruno Mettling, Orange Group Deputy CEO for Africa and the Middle East; Alioune Ndiaye, MD of Sonatel; Olivier Boulot, Orange Group ANO Project Director; Li Junfeng, President of the Huawei Orange Key Account; Dr Leroy G. Blimegger Jr., Senior VP of Huawei GTS; Wang Jianhui, VP of Huawei Northern Africa Region, and Yu Yong, GM of Huawei’s Senegal Office.
In Abidjan, the inauguration will take place in the presence of Minister of the Digital Economy and the Post Office of Côte d’Ivoire. The Huawei and Orange delegations will be led by Bruno Mettling, Olivier Boulot, Li Junfeng, Dr Leroy G. Blimegger Jr., Wang Jianhui and Yang Hebin, GM of Huawei Côte d’Ivoire.
The GNOC emerged from a major project on the transformation and metallization of Orange networks in Africa. It brings all “core network” activities and service platforms together, within a common supervision centre and is set up to guarantee optimal network quality, a unique customer experience and to improve operational performance. The GNOC is located in two sites: Abidjan and Dakar.
In Africa, where many telecom operators have outsourced operation of their networks, implementation of the GNOC was entrusted to Huawei.
In recent years, Orange Group’s Africa operation has been involved in a transformation project aimed at strengthening its competitiveness in an ever-changing telecommunications sector. The approach of this transformation project responds to a major tendency of the telecommunications sector in Africa, which sees most operators pooling the supervision of their networks. Nowadays, the increasingly complex technological contexts and the highly competitive markets require telecom companies to adopt new business models to improve operational efficiency.
The GNOC is a major component of the project called ANO (AMEA Network optimization), and is the common center for network supervision with the pooling of core network operations teams. The aim is to achieve a more competitive and efficient organization for an incomparable customer experience in the face of growing customer demands. The aim of the transformation project is therefore to pool the operations of the entire core of the Networks and Services Platforms.