Startimes Kenya customer care team – with you 24/7


No matter how smart or experienced we may be, we always hit a moment in our digital TV experience when we feel like we could use a helping hand.

However, as a Startimes Kenya susbcriber, you need not worry. When it comes to all matters pertaining your StarTimes TV account, a helpful friend is just a call away at our call centre.

StarTimes has one of the best support teams in the digital TV industry and based on our customers’ feedback,  input and suggestions, it keeps getting better.

That is why as a subscriber when you are faced with an issue that requires personal touch, you can always call our 24/7 call centre team of over 250 dedicated representatives speaking different languages to cater to all our customers.

So how do you reach us in times of need? It’s simple – just call us on 0719077077 and all your issues pertaining to your StarTimes decoder and account will be sorted out within no time as you hold, giving you peace of mind as you enjoy quality digital entertainment.

Apart from telephone calls, you can also reach our Customer Care team through our Facebook page as well as Twitter handle.