Kenya notes 163% rise in e-commerce ahead of Valentine’s Day




Whether it’s a small romantic gesture or an extravagant surprise for that special someone, it would appear shoppers around the globe are feeling loved up, spending more on the most romantic day of the year than ever before.

The annual “Mastercard Love Index”, an analysis of payment card transactions over a three-year period, has revealed that sentimental spending has increased by 49 percent. And whilst the majority of purchases still happen in person, love is the latest thing to go digital, with a 37 percent increase in the number of online transactions.

(TOP: The Kilimall Kenya homepage with banner of the Valentine’s sale). 

If you still haven’t picked up something special for your loved one because you’re not alone. Data showed the majority of Valentine’s purchases happen during a last-minute dash on February 13th, with 47.4 million transactions that day alone over the past three years.

Recent years have shown that the stomach is increasingly the way to one’s heart, with spending in restaurants soaring by 102 percent since 2014.

In Kenya specifically, Valentine’s day spending has risen by 94 percent since 2014, noting a 163 percent rise in e-commerce transactions. Interestingly enough, the Kenyan market showed a slight depreciation in jewelry sales, by about 13 percent. Kenya bolstered the global trend of a romantic dining experience, as the market noted a 240 percent increase in restaurant spending, which accounts for 40 percent of the market’s overall spend during this period.

“Whilst the way we say I love you might have changed in recent years, showing someone you care on February 14th is more popular than ever. The Mastercard Love Index highlights key global and regional trends to hopefully offer retailers some priceless insight into how customers want to spend the most romantic day of the year” commented Chris Bwakira, Vice President and Area Business Head, East Africa at Mastercard.

The study, which looked at shopper behaviour in more than 200 territories around the globe, identified some other purchasing trends.

The personal touch still matters: Despite the continued growth of online, 95 percent of transactions around Valentine’s Day are still made in person. Those in Latin America showed the biggest shift to online, with an increase of 250 percent from 2014 to 2016, followed by Asia Pacific with an increase of 81 percent and the Middle East and Africa with a 71 percent increase.

Regional Trends
Asia Pacific ·       Spend most of their money on hotels / motels during the Valentine’s period – 37 percent, an increase of 33 percent since 2014·       Do 85 percent of their Valentine’s Day purchases in person, however online sales have increased by 81 percent in the last three years
Canada ·       Choose to spend the most on restaurants and eating out during Valentine’s Day period – 34 percent59 percent of their spending happens in person (the lowest amount across all regions
Europe ·       Most of their Valentine’s Day spending goes on hotels / motels – 35 percent, an increase of 50 percent in three years·       Europeans lead the way in terms of spending online compared to other regions, 19 percent of their Valentine’s Day spending is done on e-commerce sites·       Biggest area of growth in Europe was in restaurants, up by 67 percent during the Valentine’s Day period in three years
Latin America ·       Biggest growth in terms of online spending, up by 250 percent in three years·       Bucked the trend in terms of flowers, seeing massive growth of 271 percent between 2014-2016·       Also saw the biggest growth in terms of splashing out on jewellery – up by 66 percent
USA ·       Love spending their money on food, 44 percent goes on restaurants and has seen the biggest growth across all regions since 2014 – up by 130 percent·       90 percent of their purchasing still takes place in person·       Spending on hotels / motels was also up by 57 percent over the three year period on Valentine’s Day
Middle East and Africa ·       Spend most of their Valentine’s Day budget on hotels / motels (43 percent) followed by jewellery (22 percent) ·       Conduct three quarters (75 percent) of their purchases in person·       Also bucked the trend in terms of flower sales, up by 30 percent over the three year period.

 




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