Tigo unveils ride hailing app, Twende, in Tanzania


Tigo Tanzania has launched a new ride-hailing app called Twende App, a taxi hailing solution to provide convenient and affordable cab services to customers in Tanzania.

By directly linking customers with taxi drivers, the app enables users to enjoy lower rates than if they were to use other on-street options. Twende App will contain contacts of taxi, bajaji and boda boda drivers who have been duly vetted by their respective drivers’ associations.

Announcing the new App in Dar es Salaam, Tigo’s Head of Digital Devices, Tawonga Mpore, said the App is a demonstration of the telco’s commitment to digital lifestyle transformation by providing solutions to challenges facing its customers. Twende App will provide better passenger experiences by connecting them with more reliable, cost effective options.

“We believe by offering a friendly alternative to the existing transport options, we can help improve urban mobility in Tanzania. Being mindful of the city’s current traffic congestion, Tigo’s current aim is to be part of the solution in addressing it. Ultimately, we hope to reduce the strain on the city’s roads, and minimise the environmental impact of traffic congestion that is part of a growing economy,” said Mpore.

Twende APP CEO and founder, Justin Kashaigili said: “I was inspired by Dar es Salaam’s rapidly developing infrastructure and its spirit of entrepreneurship. I look forward to giving people in the city an affordable, easy and flexible choice to move around safely and convenien”.

“All one needs to do is to download the Twende App, which connects drivers with passengers directly, instead of going through the hustle of physically locating a taxi. The app also uses Real-Time Driver information, Live GPS enabled maps to pick up the passengers location and connect (passenger) to the nearest driver while also enabling the driver to give feedback to the passenger”, added Kashaigili.

Also present at the launch was the Costech Director General, Dr. Hassan Mshinda who said: “I would like to thank our partners, Tigo, who have always been in the forefront in ensuring our young smart entrepreneurs are accorded the necessary support to achieve their goals. I believe that this App will once again provide new fruitful opportunities for drivers across the city”.

Twende App currently offers a convenient payment option through Tigo Pesa to the driver’s personal Tigo Pesa numbers and is available on Android and will soon be available to iOs phone users.