Internet Solutions (IS) has announced that the acquisition of MWEB Connect, through IS’ parent company Dimension Data, has been concluded. This follows the announcement by IS in December last year that the telecoms services provider had entered an agreement to acquire MWEB Connect, considered one of South Africa’s largest consumer Internet Service Providers (ISPs).
Through the acquisition, IS plans to grow through MWEB’s existing customer base, established brand and experience as a consumer-focused ISP. The conclusion of the deal means that IS now extends the advantage of its infrastructure, people and platforms to the dynamic and growing consumer segment in South Africa as IS already has an established presence in the SME, enterprise, and wholesale segments.
Saki Missaikos, MD of IS, says: “Quality connectivity in a truly digital world is key to delivering excellent customer experience. Our community is the African community, and our objective is to ensure that this community is connected to the world. Both companies have a common vision of providing seamless connectivity for the African consumer at home, on the move, in the office, and in public spaces, and we look forward to welcoming MWEB employees to IS, and the broader Dimension Data family.”
This transaction is in line with the IS approach of acquiring successful companies that bring with them not only market share, specialisation but also alignment with the existing culture and people of IS.
“Consider that some consumers have faster fibre connections at home than many companies, and other consumers have no at-home connectivity but actively make use of mobile, free and premium public Wi-Fi. Some are not content with a modest broadband connection, and some South Africans still have no access to the Internet at all,” he says.
“We cannot hope to seamlessly connect the country by compartmentalising technology or demand for connectivity by segment, and we cannot offer one-size-fits-all products and services.”
“Instead, our technology and engineering expertise, next-generation network and data-centre infrastructure is the backbone of current and future service offerings tailored to each segment – SME, enterprise, wholesale, and now consumer as well.”
With all preconditions of the transaction now met, work begins on integrating the two companies, a process that includes providing MWEB with access to new services and talent from across the IS ecosystem.
Missaikos says that client experience is a priority, as is minimal disruption and inconvenience to employees, suppliers, and clients.
“It’s business as usual until it gets even better,” he says. “We look forward to introducing new consumer products and experiences to the industry and public in the very near future.”
Established over 20 years ago and part of Dimension Data Group, IS is a pan-African telecoms service targeting public and private sector organisations.
With head offices in South Africa, IS has operations offices in Mozambique, Uganda, Ghana, Kenya and Nigeria, as well as sales offices in the UK, Singapore and USA. IS has six international Points of Presence (PoPs) – in New York, London (2), Germany, Hong Kong and Singapore, as well as 66 PoPs across the African continent. The company has over 15,500 sqm of data centre space across Africa and is the largest provider of alternate last mile services in South Africa.