OkHi, a Nairobi-based tech startup, is celebrating the milestone of making 100,000 deliveries in Nairobi by launching a new mobile app for users to own and share their location to connect to the businesses and people they want. This is particularly timely when consumers are most focussed on deliveries and services over the festive season.
OkHi has launched a new consumer mobile app to allow people to easily own, customize and share their location with the people and businesses they trust. The free-to-access app for consumers enables them to save multiple locations including home and work, and to share directions to these locations in a hassle free manner. All this is done with the highest attention to the privacy and security of data – app users are able to control who gets access to their locations at the tip of their fingers without worry.
“Our goal is for OkHi to be the solution that empowers people to be found, and as a result be included in the new digital economy. OkHi addresses location in a completely new way, allowing people to own, update and customize their location to share with the people and services they want, without the frustration of battling the ‘uko wapi’ challenge,” explained Timbo Drayson, the co-founder and CEO of OkHi.
Through the OkHi app, users can access a host of products and services directly from the app including:
- Food Delivery from brands such as Artcaffe Group (Artcaffe, Urban Gourmet Burger and Ohcha Noodle Bar), 360 Pizza and Yum Deliveries
- Grocery deliveries from Greenspoon
- Household appliances by Hotpoint
- Emergency Response services by Flare.
- Uber can be directly ordered through the OkHi app to guarantee correct pin location for all the festive celebrations consumers will be attending.
In addition, OkHi has partnered with several of its existing client base to offer discounts to consumers using the app.
In Kenya, on average it takes over 3 phone calls to get a pizza delivered to one’s door and closer to 1.4 phone calls to get an Uber to pick you up (and that’s probably with a GPS).
About 4 billion people around the globe do not have access to life services because they do not have a physical address. For individuals, it limits access to critical services; from not being able to get access to financial services because you can’t prove where you live, to the risk of dying in an emergency situation because an ambulance can’t find you. Day to day, it limits access to the services people want and expect – from package deliveries, a plumber or a food delivery. At a business level, it limits growth because it makes it difficult for businesses to give their customers a good delivery experience at a sensible cost as well as track consumer patterns and develop analytics over time.
Adds Drayson: “After research and testing, we learned that normaldirections continue to be one of the largest constraints. The battle of identifying a location by speedbumps and trees is still commonplace. Access to services hinges on accurate location identification, so we’re now giving users a better way to own their location and control who accesses it.”
The versatility of the model means that it is not just limited for use to consumers. For instance small business owners, retailers and large corporates can use OkHi to give directions for meetings or to serve as a tool to draw in new customers.
On top of its location based solution, OkHi has built a custom delivery technology stack to enable businesses to be able to access OkHi more easily within their own infrastructure and integrate seamlessly into their consumer checkout flow. OkHi can help businesses save upto 20% on delivery costs while significantly improving customer satisfaction and retention.
Since tackling deliveries and establishing partnerships with brands like ArtCaffe Group, 360 Pizza, Yum Deliveries, Hotpoint and others OkHi is seeing consistent growth from partners and users month-over-month. Now, OkHi has surprassed 100,000 customer deliveries in Nairobi – signalling a significant milestone in growing business and user trust.
“In an emergency, every minute matters. At Rescue, we’ve organized Nairobi’s ambulances under a single hotline. OkHi’s accurate location system helps us improve our response times even further, and ultimately save more lives,” said Maria Rabinovich, co-founder of Rescue by Flare.
OkHi was co-founded in 2014 by Timbo Drayson and four other members. Previously, Timbo was at Google and YouTube for 7 years where he led the development of the YouTube mobile app, launched the first Android device and registered 7 patents. OkHi is funded by Bill & Melinda Gates Foundation, Inovia Capital, Interaction Capital and angel investors that include former Google CFO Patrick Pichette and Airbnb CTO Nate Blecharczyk.