Commercial Bank of Africa (CBA) has partnered with the Kenya Revenue Authority (KRA) to introduce a one-stop service that allows customers to pay different types taxes at the bank with ease and convenience.
The launch of the service follows the integration of CBA banking platform with KRA’s Common Cash Receipting System (CCRS) to harmonise payment procedures relating to customs, motor vehicle imports, among others. The move will also encourage compliance in the payment of taxes. This is in addition to the already running Domestic and KenTrade payments capability CBA has been offering its customers.
CCRS has been in use since 2009 and enables taxpayers register their taxes and pay at any of the KRA appointed agents (CBA being one of the main agents).
“By paying your Customs taxes, Domestic taxes and Kentrade payments through CBA, you enjoy real-time update of your tax entries with KRA, convenience as you can pay your taxes through our internet banking platform and any of our branches, efficiency and excellent customer service which CBA has been known for. We aim to give you time for more. We are leveraging on technology and innovation to extend these positive attributes to not only those who bank with us, as well as those who do not,” said John Okulo, CBA Kenya’s GM for Corporate and Transactional Banking.
He said: “While we appreciate that the service will be used mostly by corporates and entrepreneurs, we recognise that there is huge and growing potential among individual customers who import vehicles and other items for their personal use, and would need to pay taxes in a convenient location like our branches and most importantly at the comfort of their desks though our Online Banking System”
The service will also be open to those who do not currently bank with CBA, and will be offered through CBA’s Online Banking system and at any of CBA’s branches across the country.
Speaking during the launch, Lydia Ng’etu, KRA’s Assistant Manager in the Finance Division said: “We are glad to have CBA integrate their systems with ours to allow this convenient and efficient way to make payments. Payment of taxes needs not to be an inconvenient activity, and that is why we are constantly seeking partnerships of these nature to ensure that everyone fulfills their obligation.”