Smart and Kirusa partner to launch InstaVoice service in Burundi

Smart Burundi, a telecom service provider, and Kirusa have announced the launch of InstaVoice Missed Call, Voicemail, and Voice SMS service in Burundi. With this collaboration, Smart subscribers can now send and receive voice messages easily, to and from other subscribers in Burundi, and also across the globe.

With the deployment of InstaVoice service in Burundi, a Smart subscriber can manage his/her missed calls, voicemails and voice messages using the InstaVoice app. The app, with its intuitive and unique chat-like interface, allows the user to respond to missed calls and voicemails, through text as well as rich media. With features like unlimited voicemails, content delivery over email, option to link multiple numbers, and message withdrawal, InstaVoice is transforming the missed call and voicemail experience, the way we know it. Smart Burundi users, who do not have the app, are alerted over SMS with a link to voice content.

Commenting on the deal, Akbar Ladak, COO, Smart Burundi said, “In keeping with the lineage of innovative and sustainable business growth, we decided to offer our subscribers a superior and differentiated messaging experience while using our network. Our partnership with Kirusa is a perfect strategic fit that resonates with our brand DNA hinged on customer centricity and market-led innovation.”

Inderpal Singh Mumick, Founder, and CEO of Kirusa said, “We are proud to partner with the Smart Group for offering InstaVoice messaging services to the people of Burundi. I am sure they will find immense value in connecting through InstaVoice.”

SMART Group, headquartered in Uganda with operations in Burundi and Tanzania, offers a wide range of telecommunication services including Voice, Internet/Data and Value Added Services for both personal and business. Smart is the telecom arm of Industrial Promotion Services (IPS) Kenya, which in turn is part of the Aga Khan Fund for Economic Development (AKFED).


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