KQ customers can now pay for flights online via website and mobile app

Kenya Airways has partnered with Pesalink, a switch which has over thirty banks, in a move that will provide a variety of mobile and bank payment options to its customers paying for bookings online.

The first of its kind payment solution for corporates will be powered by Cellulant, a multinational payments company in Africa providing one-stop shop payment solutions that enable businesses and consumers to make and accept digital payments.

(TOP: L-R – Michael Mbuthia, CIO, IPSL; Vincent Coste, Kenya Airways Chief Commercial Officer and  Bryan Kariuki, Group Head of New Product Execution, Cellulant, during the signing of the partnership agreement to offer online payment solutions).

Commenting on the partnership, Kenya Airways Chief Commercial Officer Vincent Coste noted that the airline is keen to continually offer innovative solutions at a speed to match the constantly evolving marketplace by embracing technology to enhance customer experience and increase efficiency in how it does business.

“We continue to partner with the different fintech companies across the world which will help Kenya Airways improve the online payment experience and increase confidence to its customers while paying for their tickets at Kenya Airways website and mobile app”, said Coste.

Kenya Airways is the first merchant to offer Pesalink at the checkout page, a move that will see the carriers customers enjoy low transactional fee when making ticket payments using Pesalink on Kenya Airways website and mobile app for amounts up to Kshs 999,999.

Bryan Kariuki, Cellulant’s Group Head of New Product Execution,  said; “We are proud to power payments for Kenya Airways. Through our Mula payment platform, customers in Kenya can now book their tickets online using over 30 mobile money wallets and banks. This is a first in the region. We are now rolling out this capability across 33 countries in Africa, to include over 140 mobile money wallets and banks.”

Michael Mbuthia, CIO, Integrated Payment Services (IPSL), said: “This is our first integration of its kind and we are glad to partner with Kenya Airways. Customers flying the Pride of Africa will now be able to make ticket payments using Pesalink for amounts up to Kshs 999,999.”


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