Telkom Kenya has launched Free Zones for its pre-paid voice customers. Telkom Free Zones are selected areas where Telkom offers free calls, all day and all night, with no conditions. The introduction of the Telkom Free zones is part of Telkom’s commitment to offer more value and benefit to its customers.
The MD of Telkom’s Mobile Division, Amer Atwi says: “Our customers remain at the heart of what we do and we are always excited to give them a stronger value proposition. The introduction of the Telkom Free Zones targets to provide customers with more opportunity to communicate, while at the same time getting to enjoy our network quality.”
All one needs is to activate their Telkom line with as little as Kshs 50.
Mr Atwi adds: “One does not need to subscribe to a specific offer or bundle to enjoy the Telkom Free Zones. Whenever you are in a Telkom Free Zone, all your Telkom-to-Telkom calls will be automatically free.”
Calls made to other networks will still be charged at the prevailing Pay As You Go (PAYG) rate of Kshs 3.30 per minute. A Telkom customer needs to dial *888# to find out if they are in a Telkom Free Zone. Telkom’s Free Zones have so far been launched in the larger Nyanza region – Kisumu, Siaya, Homabay and South Nyanza. Other Free Zone areas are: Machakos, Muranga, Nyahururu, Eldoret, Cherangany and Turbo – with more zones to be announced soon.
According to the latest telco industry stats from the Communications Authority of Kenya (CA), Telkom Kenya currently has 3.995 million subscribers, accounting for 9 percent over all market share while the total number of mobile subscriptions in the country as of September 2018 stood at 46.6 million.