Standard Chartered Bank has launched SC Mobile Digital Bank for its retail customers with enhanced features at a cost of Kshs 83.4 million. The platform will now allow clients to open an account in less than 15 minutes, transact, save, borrow, invest, insure and protect their wealth online without having to visit a branch.
The digital bank platform will provide over 68 services on the phone including; updating account information, activate or stop card, bill payments; stop or block a cheque, fixed deposit creation and termination, funds transfer locally and internationally among others.
(TOP: From left – Edith Chomba, acting head of Corporate Affiars, Brand and Marketing; Kariuki Ngari, Standard Chartered Bank Kenya CEO; and Sammy Mwiti, the bank’s head of Digital Banking).
Speaking at the launch, Standard Chartered Bank Kenya CEO Kariuki Ngari said the full end to end digital solution can be accessed by downloading or upgrading the SC mobile App via Google play store or Apple store and is available for both existing and new clients to open a Standard Chartered Digital Life Account anywhere, anytime.
“In response to growing consumer demand for innovative banking services, our clients will be able to enjoy the convenience of banking on the go, anytime and anywhere, along with a consistent online experience. In a nut shell, our clients do not need to stop doing what they love doing, for example spending time with their loved ones, teeing off, taking a spot-kick, relaxing, or even taking time off work, to do banking; the Bank is now available at the palm of their hands; anywhere, anytime, anyhow,” Mr. Ngari said.
Mr. Ngari said the Bank will continue to make strategic and sustainable investments in technology that will complements its innovation agenda, as well as enhance its digital offerings and client experiences. Additionally, the roll out will also see the Bank engage in strategic local alliances to create an appealing lifestyle banking proposition.
“At Standard Chartered we have responded to new trends and the evolving needs of Kenyans with a strategic intent of being Digital by Design through innovation and technology. Digitalization to us means a disruption from traditional and conventional ways of banking to transforming banking business to conform to the lifestyles of our clients,” Mr. Ngari said.
Kenya is the fifth market in Africa within the Standard Chartered network to launch the digital only retail bank alongside Cote D’vore, Ghana, Tanzania and Uganda.