Vuba Vuba, a food delivery platform, seeks to fill gap left by Jumia Foods in Rwanda

Vuba Vuba Africa, a food delivery platform, has launched operations in Rwanda, just weeks after Jumia announced that it would cease food delivery operations on its Jumia Foods service on January 9. According to media reports, Vuba Vuba commenced its deliveries last week on January 2, 2020.

The new firm is led by e-commerce veterans and industry insiders having inherited most of the top talent that was previously in charge of Jumia Foods operations in the country.

Vuba Vuba Africa has Albert Munyabugingo, the former Jumia Food MD, as the head of the team which is composed of staff who formerly worked at the former e-commerce giant. According to the New Times, a Rwanda-based news website, Vuba Vuba Africa has taken on board about 80 per cent of former staff and riders of Jumia Foods.

Even though it’s just weeks in operations, the firm has already developed both an Android and iOS app for customers while payments can be made in cash on delivery or via Airtel or MTN Money as well as credit cards (Visa and Mastercard).

At the moment, Vuba Vuba is making food deliveries from all restaurants in Kigali to clients premises as well as daily essentials from supermarkets to homes under its Supermarket category. Other items that can be ordered via the app include soft drinks, beverages and party-related items under its Liquor Store category.

To help address retailers’ and other partners’ cash flow challenges, the firm’s MD, Albert Munyabugingo, told the media that “settlements will be made twice a week to allow its vendor partners to manage their cash flow.”

The firm is working to reduce the delivery time for orders to between 35 and 40 minutes and also make them more affordable by charging a fee of Rwf1000 (about $1.1 or Kshs 100) in 95 per cent of areas in Kigali.

Rwanda was the third market where Jumia existed in the span of a month with others being Tanzania and Cameroon. In Kenya, Jumia is set to send home about 6 per cent of its staff due to what the online retailer calls “an operational model review” with the affected people set to become redundant as from today, that is January 5, 2020

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