Samsung unveils Galaxy XCover Pro for enterprise customers

Samsung Electronics has launched the Galaxy XCover Pro, a smartphone targeted at enterprise customers and frontline workers across a variety of industries globally.

The Galaxy XCover Pro, an enterprise-ready smartphone, is a rugged, yet stylish device for both field and customer-facing settings. The device, part of the Galaxy series, comes with varios legacy features including an immersive display, long-lasting battery and the protection by Samsung Knox security platform. In addition, the device is enhanced with partner-enabled mobility solutions for use in a wide range of business scenarios, including the ability to integrate the newly announced walkie talkie capability in Microsoft Teams.

“The Galaxy XCover Pro is a reflection of Samsung’s increased investment and commitment to B2B market,” said DJ Koh, President and CEO of IT & Mobile Communications Division, Samsung Electronics. “We believe the business mobility market is ripe for transformation in 2020 and we intend to be the leader in pioneering an open and collaborative mobile platform for the next generation of digitally-enabled workforce.”

“Microsoft and Samsung have a deep history of bringing together the best hardware and software to help solve our customers’ challenges,” said Satya Nadella, CEO, Microsoft. “The powerful combination of Microsoft Teams and the new Galaxy XCover Pro builds on this partnership and will provide firstline workers everywhere with the technology they need to be more collaborative, productive and secure.”

The Galaxy XCover Pro, is optimized for a broad range of industries including retail, manufacturing, healthcare and logistics. With its thin and light form factor, the Galaxy XCover Pro is more than a traditional enterprise device as it’s stylish and sleek but yet rugged.

The device is IP68 water and dust resistant, capable of withstanding drops of up to 1.5m, even without a case, and is MIL-STD 810G certified for reliable protection against extreme altitude, humidity, and other severe environmental conditions.

Pogo pin charging support and compatibility with third-party charging docks ensure the phone is powered as soon as the workday begins, and a 4,050mAh battery ensures that the device doesn’t lack charge the day. For instances when more power is needed, one can alternate with the replaceable spare battery (which comes at an extra cost during purchase).

The Galaxy XCover Pro allows users to tailor their experience with two programmable keys to create custom actions with one click. This functionality makes complicated workflows simple letting users open the scanner, turn on the flashlight or launch a CRM app all without swiping through apps, scrolling through menus, or even looking at the screen.

And by removing the physical home button, Samsung has enhanced the elegance and simplicity of the phone design while maintaining its ruggedness.

The Galaxy XCover Pro offers a clear, edge-to-edge 6.3” FHD+ Infinity Display with an enhanced touchscreen able to work in any condition, including rain or snow. For users in the field, glove mode allows for gloves-on use and the new voice to text message feature provides real-time dictation and messaging for simple, convenient communication.

The Galaxy XCover Pro is push-to-talk ready with its two programmable keys, allowing users to stay in contact with anyone throughout their day with a push of a button, including the main office, dispatchers or different team members on-site.

To make it easier for colleagues to communicate with each other, Samsung partnered with Microsoft to introduce Microsoft Teams, its new walkie talkie capability on the Galaxy XCover Pro, making it the first partner solution to leverage the push-to-talk feature.

Samsung also empowers workers across all industries with mobile solutions that help accomplish daily tasks through software and hardware solutions from Infinite Peripherals, KOAMTAC, Scandit and Visa. Retail associates can track inventory and process payments, with barcode scanning available. The device’s users can thus take advantage of ready-to-use mobile point of sale (mPOS) whose payment modules are available based on SDK for mPOS solution vendors.

Galaxy XCover Pro will also have Samsung POS, a mobile-based point of sale (POS) solution that has been approved by Visa’s Tap to Phone pilot program. This joint solution benefits sellers by helping them stay in touch with how consumers prefer to pay and removing the need for a dedicated POS hardware with an easy software solution that is reliable, convenient and secure. Tap to Phone’s sophisticated software terminal builds on EMV chip transaction to generate the same functionality while giving peace of mind and assurance that financial data remains safe and secure. Customers will be able to make payments in seconds by simply tapping their contactless card, phone or watch to the Galaxy XCover Pro.

Below are the Galaxy XCover Pro specifications:

“The Samsung Galaxy XCover Pro is a robust retail POS platform for a true retail digital transformation,” said Mary Kay Bowman, Visa’s Head of Seller Solutions. “Its applications for businesses such as healthcare, airlines and restaurants are a great example of how Visa together with Samsung can democratize access to payment experiences that consumers increasingly expect, no matter where they are.”

In addition to its ruggedness, the Galaxy XCover Pro’s data is protected by Samsung’s multi-layered Knox platform. With Knox, device users benefit from advanced security features like hardware-backed protection, data isolation and encryption and boot- and run-time protection to ensure that business-critical information is protected against intrusion, malware and other threats. The device also features a fingerprint reader and facial recognition for touch-free accessibility while out in the field.

With Samsung Knox, large enterprises can quickly and easily setup and customize the device, and manage firmware versions, putting IT administrators in control of the management and updates of their device fleet through Knox Configure and Knox E-FOTA. In select markets, the Galaxy XCover Pro will be available as an Enterprise Edition, providing two years of market availability and four years of security updates to ensure business continuity.

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