StarTimes Kenya subscribers can now top-up accounts via mobile app, get 5% discount

In an effort to encourage subscribers to avoid cash handling as a result of threats posed by Coronavirus (COVID-19), pay television company StarTimes Media has introduced an online platform that will enable subscribers to conveniently renew monthly subscription for their bouquet of choice.

Through the company’s over the top (OTT) StarTimes ON application, subscribers will download the application onGoogle Play or Apple App Store and link their set top boxes to the app to access an electronic wallet that will facilitate subscription payment through either Co-o Bank, KCB, Equitel, MPESA or Airtel money.

Subscribers who recharge their accounts through the online application will enjoy a 5 per cent discount from their monthly subscription fee as well as other self-service options including change of bouquets and a review their payment history for the pay television service.

“This is our strategic effort to not only encourage our subscribers to avoid exposure to coronavirus through cash handling and physical visits by ensuring access to critical support services at the comfort of their home but also enabling subscribers to save cost while accessing more informative, educational and entertaining content,” said StarTimes Regional Marketing Director, Aldrine Nsubuga.

Users accessing the premium content on StarTimes ON application will enjoy Standard Definition (SD), High Definition (HD) and Ultra High Definition (UHD) content providing access to live, replays and key highlights of the premium content at subscriber’s convenience.

With its user friendly design, the StarTimes ON app will stream content under 2G/ 3G or 4G networks with less data consumption of up to 30 per cent.


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