In its continued efforts to make customers have a source of income whilst accessing its products and services during these uncertain times, Airtel Kenya has introduced a simple method in which customers can be community champions by getting 5% cashback as airtime via MyAirtel app and USSD options whenever they buy airtime for themselves or their friends and families. The extra airtime can also be sold to others through Me2U thereby allowing customers to earn more money. The service is open to all current Airtel prepaid customers and even new customers who join the network
For instance, a boda boda rider can purchase airtime for his colleagues or passengers and with every purchase, he gets the 5% cashback as airtime. He can further sell it to others and get to earn extra cash. This not only helps him and those in his community to meet their communication needs but also enables them to meet their basic needs.
Airtel customers have two options for getting the cashback as airtime. First, by loading their Airtel money wallet and purchasing airtime via MyAirtel app or USSD for others and getting an instant cashback of 5% as airtime. Second, they can also recharge their main accounts for a minimum value of Kshs 2,000 using MyAirtel app through debit (or credit) card or other mobile money wallets and earn an instant cashback in airtime. The extra airtime can then be sold in order to get extra cash.
The revamped MyAirtel app offers customers a variety of benefits including convenience of seamless access to products, services and information as well as the opportunity to get extra airtime and making money by selling airtime to other Airtel customers.
This new service is being driven through the ‘Kuwa Shujaa wa Mtaa’ brand campaign that emphasizes on Airtel customers being heroes in their communities by ensuring that they remain connected through the availability of airtime.
In a statement, Airtel Kenya MD, Prasanta Das Sarma, said: “With the prevailing circumstances, we are happy to offer more to our customers by giving them extra airtime while they make purchases for others and also allowing them to earn more money through selling of airtime from the convenience of our Airtel App. We hope that through this service all our customers will stay connected with their friends and families.”
Airtel continues to innovate through its products and services as well as work with other partners to help customers meet their communication needs during the COVID pandemic period.