Airtel Kenya, effective April 1, 2020, has offered to give 2 per cent bonus airtime to all its prepaid customers for all recharges following the government’s announcement on reduction of the Value Added Tax (VAT) from 16 per cent to 14 per cent.
Prepaid customers can use the bonus to purchase airtime for voice, data, SMS or bundle purchases while postpaid customers will have the benefit of the 2 per cent tax relief reflected on their monthly bills.
The bonus will automatically reflect on customer accounts upon every recharge from the various options including recharge vouchers, e-PINS, Airtel Money and PIN-less top ups.
Airtel Kenya CEO Prasanta Das Sarma expressed his gratitude to the government for the tax relief and assured customers that Airtel will keep offering products and services that will help reduce their burdens during this unpredictable period.
Airtel continues to extend a helping hand since the onset of the coronavirus pandemic in Kenya starting with its partnership with Longhorn Publishers to offer free internet access on its network to allow continuous learning through the latter’s e-learning platform that enables students to study and revise online. The company has also offered further discounts on some of its products such as the 4G pocket WIFI and 4G smart box in order to make it easier for people and businesses all over Kenya to stay connected while working and studying from home.
Apart from Airtel Kenya, Safaricom has also effected a similar move. All prepaid customers now receive a 2 per cent extra airtime on every recharge value, reflecting the 14 per cent VAT while all home fibre customers get back 2 per cent the cost of the package as a credit to their Home Fibre account.
For instance, a customer who tops up Kshs 100 now receives an extra Kshs 2, thereby coming to Kshs 102 worth of airtime.
Pricing for all devices including smartphones at all Safaricom outlets and on Masoko online shop have also been reduced to reflect the 14 per cent VAT.