Little, the Kenyan leading ride-hailing firm, has expanded operations to Eldoret and Nyeri. The residents of these two towns can now request for a ride either using the Little app, USSD by dialing *826# or through WhatsApp messenger and access the ride at a rate of Kshs 27 per KM.
“Safe, efficient, and reliable mobility is the heartbeat of our business. We are always looking to offer this service to ready markets and hence why we were eager to begin operations in Eldoret and Nyeri. It is quite evident that these two towns are eminent to our economy and the demand for ride-hailing services is growing. This has offered us an opportunity to serve more Kenyans across the country, one county at a time,” said Kamal Budhabhatti, the Little CEO.
In the wake of the COVID-19 pandemic, Little has been at the frontline in serving Kenyans working in the essential services industries with cab services during curfew hours, after receiving the operating permit from the government.
Speaking on how COVID-19 has impacted Little Operations, Ashish Kukreti, Little’s GM, said: “Being a technology company, the pandemic has led us to leverage on technology to provide virtual contactless training and on-boarding of drivers. Moreover, we are strict on how our partner drivers operate during this pandemic period, by ensuring their cabs are thoroughly cleaned after every three rides. We also provide our driver partners with critical information on how to maintain hygiene and keep safe by use of masks and hand sanitizers when in service. Furthermore, we encourage customers to pay using their Little Wallet, card or mobile money solutions. This has helped manage the spread of COVID-19 virus through contactless servicing.”
Little began operations in 2016 and has since grown to serve six counties namely; Nairobi, Mombasa, Kisumu, Nakuru, Eldoret, and Nyeri. Little also operates in Uganda, Tanzania, and Zambia with plans of expanding to more countries in the coming quarter.
Little is a technology and mobility service provider that allows users to request for a ride using either the Little app, USSD option of dialling *826# or through WhatsApp.
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