As part of efforts to ensure the safety and well-being of its passengers during travel, regional low-cost carrier Jambojet has introduced a raft of measures to ensure its passengers and crew are protected from contracting the novel COVID-19 during travel.
Jambojet acting CEO, Karanja Ndegwa, said the measures taken include thorough sanitisation of aircrafts with industry approved detergent before and after each flight paying extra attention to all touch prone areas. Additionally, the aircraft have been fitted with High Efficiency Particulate Air (HEPA) filtration system that refresh the air every 3 minutes.
“We remain committed to ensuring the safety and well-being of our employees and customers from the moment they arrive at the airport to the time they land at their destination. Once we resume operations, we will ensure that we continue to follow the set guidelines by the Ministry of Health, WHO, IATA and other relevant bodies,” said Mr Ndegwa.
“We are encouraging our customers to check-in online on www.jambojet.com to minimise queues at the airport. We have also updated our boarding procedures, where passengers will be boarded by zone starting with those seating at the rear of the cabin,” he said.
Additionally, temperature checks will be done on arrival at the airport and hand sanitisers will be provided at all customer touch points. All passengers and crew will be required to wear facemask throughout the journey and observe social distancing on all queues and at the lounge. The Cabin Crew will assist passengers with opening and closing of the overhead bins to reduce touch.
Jambojet halted operations on April 7, 2020 after President Kenyatta’s directive on cessation of movement by road, rail or air in and out of Nairobi, Mombasa, Kilifi and Kwale counties to prevent the spread of COVID-19. Operations will resume once the ban is lifted.
Jambojet is a regional low-cost airline that currently operates in seven destinations from its hub in Nairobi (Jomo Kenyatta International Airport) to Kigali, Entebbe, Mombasa, Eldoret, Kisumu, Malindi and Ukunda (Diani). The no-frills airline, launched in April 2014 became the only low cost carrier in Kenya to be awarded the coveted IATA Operational Safety Audit (IOSA registration) in July 2019.
In August 2018, Jambojet was ranked top airline in Africa with the youngest fleet by global aviation intelligence provider, ch-aviation. The airline is also the 2018 winner of the Bombardier Reliability Award for outstanding performance in dispatch reliability. Since inception, Jambojet has enabled affordable air travel for all, with first time flyers accounting for about 30% of its customers.
In the five years of operation, the airline has achieved undeniable business growth; with an aggressive fleet expansion comprising of 6 brand new De Havilland Dash 8-400, regional growth with the introduction of flights to Kigali, and flown over 3 million passengers.
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