Passengers have multiple booking channels as Jambojet expands flight destinations




Regional low-cost carrier Jambojet has opened ticket bookings for Mombasa to Eldoret and Kisumu, Eldoret and Kisumu to Mombasa routes following an approval from the aviation industry regulator, the Kenya Civil Aviation Authority (KCAA), to operate the routes.

The airline intends to start operating the two routes on October 2, 2020 with an introductory fare of Kshs 8,900 one way for each route.

“Customer satisfaction is at the core of our business. We continuously listen to our customers’ needs and are happy that we can now connect the Western region to the Coastal region with the introduction of these direct flights,” said Titus Oboogi, Head of Sales and Marketing, Jambojet.

Passengers can book their tickets through all existing channels including the website, Progressive Web App, sales offices, call center and travel agents.

The airline will operate the two routes every Friday and Sunday, with the Mombasa-Eldoret and Kisumu flight departing from Mombasa at 13.15 to arrive in Eldoret at 15.05 and in Kisumu at 15.55. The flight will depart Eldoret at 15.25, and from Kisumu at 16.15 to arrive in Mombasa at 18.05.

After putting in place a raft of safety and health measures, Jambojet restarted operations in mid July, 2020 and currently flies to six local destinations namely Malindi, Ukunda, Mombasa, Kisumu and Eldoret from its hub in Nairobi.

Since inception in 2014, Jambojet, which is IOSA certified (IATA Operational Safety Audit certification), has flown over 3.5 million passengers, 30 percent of whom are first time flyers.

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