Telkom Kenya reviews transaction charges on its T-Kash platform

All person-to-person transactions below Kshs 100 in Telkom’s T-Kash platform will remain zero-rated. These reviewed tariffs have been approved by the Central Bank of Kenya (CBK).

Comparative to Telkom’s pre-pandemic tariffs, the T-kash tariffs within the “send to registered off-net” category, in the following three transaction bands have been reduced: The Kshs 101 – 500; Kshs 501 -1,000; and Kshs 1,501 – 2,500 transaction bands.

Band Pre-Pandemic Tariffs Effective March 5, 2021 (to registered users T-Kash and other Networks)
1-49 Free Free
50-100 Free Free
101-200 Kshs 5 Kshs 5
201-500 Kshs 10 Kshs 5
501-1000 Kshs 15 Kshs 12
1501-2500 Kshs 35 Kshs 32


The tariffs had been waived last year with the view of encouraging the use of mobile money and other forms of cashless payments, thereby minimising the use of physical cash in light of the pandemic.

The daily T-Kash limit per transaction will remain at Kshs 150,000, with the daily sending limit being retained at Kshs 300,000 with a wallet limit access of Kshs 300, 000. Any transactions between Kshs 50,000 up to Kshs 300,000 will attract a rate of Kshs 100. All other fees remain unchanged.

Telkom is embarking on a journey to enhance its digital financial services offering, T-Kash, over the coming weeks, to make it more reflective of current customer demands, with respect to increased security, simplicity, availability and reliability.


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