Telkom Kenya has announced the departure of two of its division MDs – that is Kris Senanu and Steve Okeyo. Kris Senanu was Telkom Kenya’s MD for Digital Service Delivery Unit while Steve Okeyo was the firm’s MD for the Consumer Service Delivery Unit.
In a statement, Telkom noted that in August last year, it “opened a fresh chapter with the launch of a new and bold strategic direction, with the objective of sharpening its efficiencies, with respect to service provision and overall customer experience.”
(TOP: Kris Senanu and Steve Okeyo).
“We are also excited about the areas we have identified for further investment and growth this year, namely our fibre infrastructure, vast GSM Networks and digital financial services platform. The end game of our strategy is to be the technology partner of choice to our Consumer, SME, Corporate, and Public Sector clients. The journey towards this new direction is very much on course and is now gathering momentum,” noted the firm’s CEO Mugo Kibati.
Telkom stated that “two senior colleagues, who have been instrumental in driving this vision forward are now leaving the Telkom family.”
Steve Okeyo, Telkom’s outgoing MD for the Consumer Service Delivery Unit, joined the firm two years ago. According to the statement, Okeyo leaves the Telkom family having provided the requisite leadership and ensuring that the processes and systems needed for the next phase of growth in the Consumer Unit are in place.
Kris Senanu, the firm’s outgoing MD for Digital Service Delivery Unit leaves the Telkom family after close to 5 years, having infused the much-needed synergies and renewed vision into the Digital Unit, to enable it focus on more innovative approaches that will create further value to Telkom’s customers.
“Both Steve’s and Kris’s extensive management and industry experience have been fundamental in steering their respective Units through Telkom’s ongoing transformation… The business has already initiated the necessary processes with respect to management continuity in these two Units,” the statement added.
Senanu joined Telkom Kenya in mid-2016 as the MD of its Enterprise Division. The Enterprise Division was carved out as a result of a name change from the initially announced structure that had identified the unit as the Fixed Division.
That same month, Telkom Kenya had announced the formation of four primary Business Units: Mobile, Fixed, Wholesale and Real Estate.
On his part, Steve Okeyo joined Telkom Kenya in mid April 2019 as the new MD of the firm’s Mobile Division. He took over from Amer Atwi who left Telkom after heading the division since 2016. Prior to this, Okeyo was the Director for Regional Sales and Operations at Safaricom, a position he held for almost 3 years.