NCBA customers to access automated safe deposit boxes at Sarit Centre and Village Market

NCBA Bank has partnered with service provider, MySafe Vaults, to offer alternative safety deposit facilities to customers in Nairobi.

Under the new partnership, customers who had limited access or lack of safety deposit facilities at the bank will be recommended with an alternative solution. The pact will also see the service provider offer NCBA customers an offer to insure the contents of their box to a value of Kshs 2.5 million free of charge for the duration of their rental agreement.

(TOP: Terry Downes, CEO, Mysafe Global Vaults, and Tirus Mwithiga, Group Retail Banking Director, NCBA, during the unveiling of the deal that will offer alternative safety deposit facilities to customers in Nairobi).

MySafe Vaults will initially offer automated and semi-automated insured safe deposit rentals at two locations in Nairobi – that is Sarit Centre and Village Market.

According to Tirus Mwithiga, Group Retail Banking Director, NCBA Group: “This is a significant milestone for us in the banking sector. We will now be able to support our customers safely store their prized possessions.”

“We have been receiving such requests in the past and so the partnership is timely. Through our partner, customers will now be able to safely store items like jewels, art, or any other valuables in a private and highly secured vault,” noted Mwithiga.

On his part, Terry Downes, the CEO of Dubai-headquartered Mysafe Global Vaults explained that: “MySafe is a World-Class safe deposit box service utilizing advanced safe robotics and a state-of-the-art integrated security features with multiple sites across the UAE (DMCC, Palm Jumeriah and Dubai Airport Freezone) and Kenya.”

He added: “MySafe Vaults Limited are so proud to work with such a prestigious institution as NCBA providing world class service to NCBA clients who seek a premium safe deposit box facility.” 

MySafe Vaults uses safe robotics and a fully integrated privacy pod to access one’s box; clients utilize a proximity swipe card, a 4-digit Pin Code, a bio metric vein verification reader, and a personal Key – advanced safe robotics then deliver the box to its registered owner in less than 10 seconds.

The service provider will provide NCBA customers with – A gold card with a dedicated 24/7 customer support number ensuring client access to Senior MySafe Vaults Limited Management 24/7, a preferential rate with a 15% Discount off their standard published rates for the duration of the agreement with NCBA.

The safe deposit boxes at MySafe Centres in Nairobi will be insured by Lloyds of London through Local affiliate ICEA Lion under an All-Risks Policy. 

MySafe Global Vaults is a member of the Safe Deposit Federation, recognized world-wide as a world’s first that has revolutionized the Safe Deposit Box industry. The company was described by a European private equity specialist and former investment banker with NSBC London as follows: “MySafe represents a fundamental refreshment of the safety box industry, towards an offer that encompasses Fintech technologies and provides 24/7 access. The biggest change in the industry since the 19th century.” 

The demand for quality off site storage for small items of corporate or personal value has grown substantially and the group is currently focused on extending its network with expressions of interest currently being developed across the Middle East, East Africa, Asia and the US.

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