Faulu launches new contactless cards with 3D security features

Faulu Microfinance bank has launched its new contactless card which now allows its users to tap and pay on the go.

The card was rolled out today and is available to all the bank account holders in Classic and Platinum variants.

Giving his remarks on the launch of the new cards, Faulu Bank Microfinance MD Apollo Njoroge said: “The contactless card provides a fast and convenient way to make transactions as it does away with the hustle of looking for hard cash. Besides, with the innovative 3D Security Features embedded into it, it comes with added security, making it safe and secure while still enjoying the benefits of a regular card”.

(TOP: L-R – Faulu Microfinance MD Apollo Njoroge; Head of Retail Rose Kimani; and Head of Operations Paul Githinji, showcase the new Contactless VISA Card With 3D Security. The card which has fraud detection intelligence features comes in Classic and Platinum versions, allowing users to withdraw upto Kshs 200,000 at all Visa-branded merchants and shop online on e-commerce platforms).

The Faulu Visa Debit card can be activated at any Faulu branch or at any Faulu ATM countrywide. Once active, customers can make ATM withdrawals of up to Kshs 35,000 for Classic cards and up to Kshs 70,000 for Platinum cards. In addition, users can swipe up to Kshs 70,000 for the Classic cards and up to Kshs 200,000 at all the Visa Branded Merchants for Platinum cards.

The 3D Secure is hailed for its fraud detection intelligence and acceleration of digital transactions with a fast and secure authentication. It allows information sharing for merchants to send a unique number of transactions that allows the user to authenticate customers more accurately without asking for a static password or slowing down any transactions.

Unlike the regular cards which users swipe or insert to transact, contactless Debit cards only need you to place your card within a few inches of a contactless-enabled payment terminal and the payment information will be transferred. The card has an embedded chip, emitting electromagnetic waves that connects to the terminal. Placing the card within a few inches of the payment terminal will initiate the payment in a second or two.

The new cards’ 3D Secure feature allows users to safely shop online on e-commerce platforms like; Jumia, Glovo, Kilimall, Alibaba, Amazon, AliExpress-bay etc. For services, users can make payments to platforms such as Netflix, Amazon Fire Stick, Google, Apple etc. The safety of these online transactions has been enhanced by sending a One Time Pin (OTP) to the customer’s registered mobile number before completing the transaction.

“The beauty of using the Faulu Visa Card is that there is no extra charge to the shoppers who use it in all Visa Branded outlets worldwide like Supermarkets, Hotels, Restaurants, and Petrol Stations among others,” said Njoroge.

Card users can access cash at Faulu ATMs, Verve, and Pesapoint ATMs as well as any Visa branded ATMs locally and abroad.

The bank has a customer base of over 400,000 customers.

Faulu Microfinance Bank is part of Old Mutual Group and one of Kenya’s fastest growing banks with a network of over 55 outlets and over 1000 employees. The Bank offers a variety of financial solutions catering to both Retail and MSME segments. Established in 1991, Faulu has grown significantly, touching the lives of millions of Kenyans and currently has been involved in aggressive market penetration initiatives in the banking sector through innovative deposit and credit solutions.

Old Mutual is a leading international long-term savings, investments and protection Group formed in South Africa in 1845. The Group provides Life Assurance, Asset Management, Banking and General Insurance in over 40 countries in Europe, the Americas, Africa and Asia. In Kenya, other affiliates within the Old Mutual Group comprises of Old Mutual Holdings which is the holding company of Old Mutual Life Assurance Company, Old Mutual Investment Services (K), Old Mutual Investment Group (K), Old Mutual Securities, Faulu Microfinance Bank and most recently UAP Holdings.


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