Faiba, the fixed broadband brand from Jamii Telecom (JTL), offered subscribers the best broadband internet performance and connectivity in Kenya during the last two semesters – that is the period from July to December 2021 and January to June 2022, according to a new study.
The nPerf Barometer is based on the nPerf score, expressed in nPoints, which gives an overall picture of the quality of a connection. It takes into account the measured bitrates (2/3 Download plus 1/3 Upload) and the latency. The values are then calculated on a logarithmic scale to better represent the perception of the user.
The study is based on the tests carried out by users of the nPerf website. During the last two semesters (second half of 2021 to first half of 2022), users of the nPerf app in Kenya completed, before filtering, 59.678 tests.
Faiba: The sacred champion of the Kenyan broadband internet scene. Its clear-cut victories on all the KPI contribute to its easy triumph in the latest barometer. By showing much better speed figures, and being the only provider under the 30 ms of latency, its more than 110,000 nPoints, and the large score gap with the rest of the contenders, are fully deserved ( with over 20,000 nPoints).
Safaricom and Zuku: In the battle for the second place, these two ISP have done a good work throughout the period, and even if they finish 20,000 nPoints below the leader, they will surely fight to be considered the main opponent to the JTL fixed ISP. Their scores are tight (as only 500 points separate them) but their positions are relevant – while Zuku is ranked second for downloading, Safaricom is ranked second for uploading and for the latency.
Telkom Kenya and Mawingu WiFi: They are a step below. Even if their performances are not that bad, these providers will surely carry on their efforts to improve their networks, and try to stay in the race. Mawingu gets the last position in both speed tests, whereas Telkom records the slowest average latency (51 ms).
Besides the domination of Faiba, it’s important to keep in mind the quick progression of Telekom Kenya through the
last month, and think about what the coming months could have in store for the market and subscribers.
Barometer of fixed Internet connections in Kenya
H2 2021 – H1 2022
Faiba provided the best broadband Internet performances in Kenya during the last two semesters
The panel of the latest nPerf Barometer study is composed of users in Kenya. Between July 1st, 2021 and June 30th, 2022 nPerf conducted 36.632 speed tests in Kenya, distributed as indicated in the image below:
Faiba is sacred champion of the Kenyan broadband internet. The brand’s clear-cut victories on all the KPIs contribute to its easy triumph in the latest barometer. By showing much better speed figures, and being the only provider under the 30 ms of latency, its more than 110,000 nPoints, and the large score gap with the rest of the contenders are fully deserved (over 20,000 nPoints).
Safaricom and Zuku, all in the battle for the second place. The two providers have done a good work throughout the period, and even if they finish 20,000 nPoints under the leader, they will surely fight to be considered the main opponent to the JTL fixed ISP. Their scores are tight (only 500 points separate them) but their positions are relevant: while Zuku is ranked second for downloading, Safaricom is ranked second for uploading and for the latency.
Telkom Kenya and Mawingu WiFi, a step below. Even if their performances are not that bad, the two providers will surely carry on their efforts to improve their networks, and try to stay in the race. Mawingu gets the last position in both speed tests, whereas Telkom records the slowest average latency (51 ms).
The panel of the latest nPerf Barometer study is composed of users in Kenya. The nPerf study is based on thousands of tests carried out monthly, exclusively by the operators’ end customers, which makes it the “crowdsourced” study based on one of the largest panels of the country. The nPerf tests reflect the actual experience of the general public on the various internet networks.
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