African digital payments company DPO Pay has announced the appointment of Isabella Marira as Group Head of Operations, and Daisy Shipwoni as Head of Marketing. In her new role, Isabella will be responsible for leading the core operational functions of DPO Pay, overseeing Customer Service, Fraud Prevention, Risk and Systems. Daisy will be responsible for leading the development of all marketing plans and implementing effective marketing strategies across DPO Pay’s 20 operating countries.
Isabella has had vast experience in Digital Financial Services. She has been with DPO Pay since 2018, and has worked in various divisions across the organisation, including Fraud Prevention, Operations and Customer Care. In her later role as New Markets Development Manager, she successfully spearheaded market expansion of DPO Pay within UAE region following the acquisition by Network International. Isabella has been instrumental in defining and implementing processes and structures geared towards operational and strategic growth of the company.
(TOP: Isabella Marira, incoming Group Head of Operations, and Daisy Shipwoni, new Head of Marketing at DPO Pay).
Daisy brings over eight years of experience as a marketing and sales specialist in the technology industry, continuously growing sales income through cutting-edge presentations and customer-focused methods. Before joining DPO, she held various leadership roles in software and fintech companies across Africa, Europe, and the Middle East, establishing marketing departments and developing brand strategies.
Commenting on their appointment’s, Judy Waruiru, the MD of DPO Africa, said: “We are delighted that Isabella and Daisy will help grow DPO Pay. Their extensive knowledge and experience working across Africa’s digital payments ecosystem will be crucial to furthering DPO’s vision of driving economic growth across the continent.”
Isabella Marira, Group Head of Operations, added: “It is a privilege to be given this opportunity and to further work with a talented team to grow our services in Africa. I look forward to taking on this new challenge, creating an operation’s division that is a centre of excellence while building a customer-centric team.”
Daisy Shipwoni, Head of Marketing, commented: “DPO Pay is at the forefront of changing the payments narrative across the continent, and I am proud to be able to drive this agenda. I look forward to working with this passionate team to continue helping drive digital commerce to support the region’s businesses and economies.”
Founded in 2006, DPO Pay has developed integrated payments technology to support businesses of all sizes in over 20 countries and accept payments securely and swiftly in all currencies and through many payment methods, including virtual cards, mobile money, and e-wallets.
DPO Pay is an African payment service provider (PSP) which has developed the technology to enable businesses and individuals across the continent to make payments online and offline with all currencies and payment methods. DPO Pay currently works with over 60,000 active merchants, including airlines, hotels, restaurants, and travel agents as well as eCommerce all over Africa. The Group was founded in 2006 and since then it has grown to be a pan-African PSP with more than 400 employees and a presence in 21 African countries. By providing its merchants of all sizes with the capacity to make and accept payments effortlessly, DPO supports financial inclusion and economic development on the continent.
Network International comprises a group of companies and is an enabler of digital commerce across the Middle East and Africa (MEA) region, providing a full suite of technology-enabled payments solutions to merchants and financial institutions of all types and sizes, including acquiring and processing services and a comprehensive ever-evolving range of value-added services. Network International Holdings is the holding company for Network International and the group companies, including DPO Pay.