LG trains 200 partners as it revamps air solutions business unit in Kenya

LG Electronics (LG), a global leader in consumer electronics and home appliances, has embarked on strengthening its local network of dealers and partners by training and equipping them to handle its new generation heating, ventilation and air conditioning (HVAC) technology.

The firm has embarked on comprehensive skills and knowledge training for agents supporting its air solutions business, to deliver superior service to clients who will also benefit from its state-of-the-art range of energy-efficient HVAC technology.

(TOP: L-R – LG Electronics East Africa MD, Dongwon Lee, presents a certificate to Kennedy Otieno Bonyo, the winner of the HVAC Design Award Regional League, during a seminar organized by the company at Safari Park Hotel in Nairobi. With them is LG Electronics East Africa Sales Manager for Commercial Air Conditioning Solutions Eric Kiprono Bett. The firm has initiated comprehensive skills and knowledge training for agents supporting its air solutions business, aiming to ensure the delivery of superior service to clients. This training showcases the company’s state-of-the-art range of energy-efficient HVAC technology and was attended by over 200 local partners).

Speaking during a seminar organised by the company in Nairobi to train over 200 local partners, LG’s MD for East Africa, Dongwon Lee, said the company is revamping its business-to-business (B2B) and business-to-consumer (B2C) partnerships to deliver high quality HVAC solutions to consumers.

“At LG Electronics, we firmly believe in the power of partnerships and knowledge sharing. This seminar provides a pivotal platform for building stronger relationships that guarantee value-for-money to our customers. I wish to reaffirm LG’s unwavering commitment to empowering you with the tools and knowledge required to achieve that goal,” explained Mr. Lee.

He added that the training also empowered professional technicians specializing in the company’s products to gain valuable insights into the latest innovations in indoor air systems. “Throughout the seminar, participants engaged in interactive sessions led by LG’s air solutions experts complete with hands-on experience of LG products’ capabilities and applications.”

The forum also provided a valuable platform for experts and professionals to share knowledge and expertise while collaborating towards a future marked by enhanced product quality for Kenyan consumers. LG took the opportunity to showcase an array of cutting-edge air conditioning products, including an integrated air quality system designed for high-rise buildings, hospitals, airports and other densely occupied spaces.

The company also presented the Single Commercial Air Conditioners (Single CACs) featuring advanced energy-saving capabilities, powerful cooling and optimized indoor user experiences. LG is keen on tapping into the growing market for energy-efficient appliances even as consumers grapple with escalating household power bills.

“Our products are designed with advanced features that help our customers save on their energy bills. In essence, we are engineering solutions that benefit both the environment and your bottom line,” said LG East Africa’s Air Solution Product Manager, Yeonguk Yun.

Use of outdated HVAC equipment has been shown to deliver less comfort despite consuming more energy. But with the latest technology optimized to consume less energy, consumers can expect reduced utility expenses besides enjoying more pleasant indoor experiences.

The latest LG financial results for the second-quarter of 2023, show that home appliances and air solutions delivered strong growth for the company on the back of increased demand for energy-efficient solutions. The company is also banking on global electrification trends to power its HVAC business while innovating green technologies.”


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