Bolt recognised as the ‘Best Ride-Hailing Platform in East Africa 2024’ by Global Brands Magazine

Bolt, the on-demand mobility company in Africa, has been awarded the “Best Ride-Hailing Platform, East Africa 2024” by Global Brands Magazine. The award recognition was received as an appreciation for Bolt’s commitment to excellence,  innovation, and customer satisfaction in providing seamless transportation solutions across the region.

Global Brands Magazine (GBM), based in London, is one of the largest brand publishing companies in the world and is renowned for its rigorous evaluation process and unbiased assessment of industry leaders. Each year, GBM develops a series of awards for companies that have stood out among the industry leaders, demonstrating exceptional service and unique vision. GBM bestowed this accolade to Bolt in acknowledgment of its service quality, technological advancement, and impactful contributions to the transportation sector in East Africa.

The Awards were established to honour excellence in performance across industries. Following rigorous  research and evaluation of award nominees, an external research team was constituted to evaluate the nominees. Bolt was selected for demonstrating unique and exceptional service delivery towards the evolving transportation sector. This year marks 12 years since the Global Brands Awards were established.

Linda Ndungu, Country Manager, Bolt Kenya, said: “We are delighted and honoured to have been awarded the ‘Best Ride-Hailing Platform, East Africa 2024’ award from Global Brands Magazine. This recognition is a testament to our ongoing dedication to delivering safe, reliable, and convenient mobility solutions in Kenya and across the region. At Bolt, we prioritise enhancing the overall customer experience, and this award underscores our commitment to achieving that through continuous technological innovation. We’re immensely grateful for this honour and remain steadfast in our mission to redefine mobility in East Africa.”

With a mission to make cities for people and not cars through innovation and technology, Bolt has consistently enhanced its service quality, reliability, and safety in the region. Through strategic partnerships, user-centric design, and a relentless focus on customer satisfaction, the company has cemented its position as the preferred choice for millions of commuters in Kenya and the East African region.

This recognition from Global Brands Magazine reaffirms Bolt’s position as the leading ride-hailing platform in the region and further motivates the team to remain dedicated to empowering communities, fostering economic opportunities, and delivering exceptional mobility solutions to its customers.

Bolt is a global mobility platform with over 150 million customers in more than 45 countries and 500 cities across Europe and Africa. The platform offers a range of mobility products for different services and needs: ride-hailing; Bolt Food (delivering ready-made meals from restaurants); and Bolt Business (the firm’s corporate mobility service).


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