Metrofile, a provider of document management and digital solutions in East Africa, has announced the launch of its new cloud services. The offering is part of the company’s mission to deliver unparalleled data security, accessibility, and compliance with regulatory standards.
The Metrofile cloud services are designed to cater specifically to the dynamic needs of Kenyan businesses, addressing the challenges of data volume growth, security threats, and the increasing demand for compliance with the Data Protection Act. “Our cloud services are not just about storage; they’re about empowering businesses to thrive in the digital era with complete peace of mind regarding their data’s safety and accessibility,” stated Jackline Mburu, the MD of Metrofile in East Africa.
A Leap Forward in Data Management
With the daily backup exceeding 1.3TB of business data and advanced protection against over a million threats per month, Metrofile’s cloud services are redefining the standards of data management in the region. The infrastructure guarantees consistent uptime, ensuring that businesses operate uninterrupted and providing reliability when it is needed most.
The private cloud offering is priced in the local currency to protect against exchange rate fluctuations and to provide predictable, fixed operational costs. A local data centre further strengthens this, ensuring compliance as well as speed and performance, while 24/7 expert support guarantees proactive server management and security. The data centre also lays down a solid foundation for enhancing growth and innovation.
“Our commitment extends beyond technology; we aim to create a partnership that supports our customers with flexible payment options and dedicated local support,” Steve Porter, the MD of Metrofile Cloud, added.
Self-Service Portal
At the heart of the service offering is a user-friendly Self-Service Portal, designed to empower customers and resellers by making the management of cloud services as seamless and efficient as possible. This portal enables customers to have access, manage, and monitor services autonomously, providing a level of control and accessibility that aligns with the fast-paced nature of modern business operations.
Investing in Kenya’s Digital Future
Metrofile’s launch of cloud services is backed by a solid investment in the country’s digital infrastructure. The move reinforces the company’s commitment to building on the established trust and support of the Kenyan people and businesses. “As we embark on this digital journey, we are excited to drive the shift towards a paper light, efficient, and secure business environment,” Porter commented.
Metrofile Kenya stands at the forefront of information and document management in East Africa, anchoring its position as the regional headquarters for the Metrofile Group. Located in Nairobi within an expansive Industrial Warehouse Park, the firm offers comprehensive solutions for the secure housing of both physical and digital customer records. Metrofile’s infrastructure includes seven advanced warehouses, a team of 80 employees, and a network of 50 digital channel partners, all underpinned by a local data centre situated in Nairobi.
Established in 1983, Metrofile is an end-to-end solution provider for both physical and digital records and information management, operating in South Africa, Botswana, Kenya, Mozambique and the Middle East. Operating across 35 locations with 70 facilities covering 117,525 square meters of warehousing space, Metrofile is dedicated to helping customers address challenges and leverage opportunities with innovative and dynamic solutions.
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