Microsoft has introduced around 100 new services and updates as part of its AI-forward strategy, including key developments within its productivity and security offerings. The announcements were made at Microsoft Ignite 2023 – the company’s [c]
Huawei Technologies will accelerate development of connectivity infrastructure as a key priority for Kenya’s digital transformation. This infrastructure, said Leo Chen, President of Huawei Sub-Saharan Africa, will be more advanced, future-proof, inclusive and accessible. In [c]
SAP Africa has announced the South African launch of GROW with SAP, a new offering to help midsize customers adopt cloud ERP that enables speed, predictability and continuous innovation. GROW with SAP customers get the [c]
Over 350 million adults in Africa are unbanked and primarily excluded from the formal economy, relying heavily on cash or informal providers for their financial needs, which is costly, risky and leaves them vulnerable to [c]
BT customers can now choose from a range of Five9 options including digital engagement channels, analytics, workflow automation and optimisation, along with practical AI to engage and empower their contact centre agents. In addition, Five9 offers pre-built call centre integrations with leading CRM solutions, including Salesforce, ServiceNow, Microsoft, Oracle and Zendesk. [c]
By Patrick Ndegwa In April 2022, Kenya’s Ministry of ICT, Innovation and Youth Affairs marked a significant step in the country’s journey towards digital transformation with the release of the country’s revised National Digital Masterplan [c]
Copyright 2023 | aptantech