CCI Global, Africa’s leading outsourcing firm, has proudly announced the grand opening of its Tatu City Call Centre. This new five-story building inside Tatu City, the 5,000-acre Special Economic Zone on Nairobi’s doorstep, represents a [c]
DStv Business has improved customer experience with the introduction of additional avenues through, which customers can get assistance whenever they need it. The DStv Business call center operates daily 8am – midnight enabling the customer [c]
In order to address the increasing demands of customer contact centres and call centre agent productivity, Blue Prism has announced the availability of Blue Prism Service Assist. The new offering delivers a real-time, unified 360-degree [c]
Liquid Telecom has extended financial support, expertise and technology for a dedicated national toll-free ‘2023’ helpline and call centre to the Zimbabwe government. The toll-free and call centre facility, recently launched by President Emmerson Mnangagwa, [c]
Tigo has opened a new call centre which has embedded data security measures to protect customer information and identity in an effort to offer its customers dedicated services. Migrating from E1 to the latest in [c]
No matter how smart or experienced we may be, we always hit a moment in our digital TV experience when we feel like we could use a helping hand. However, as a Startimes Kenya susbcriber, [c]
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