The financial sector has in the last decade undergone a full scale digital transformation that has changed how users send and receive money. Sending money across borders is today as simple as sending a text [c]
The National Information Technology Development Agency of Nigeria (NITDA) has recognised Cellulant Nigeria among the 2020-2021 NDPR Audit Compliant Organisations. NITDA was created in April 2001 to implement the Nigerian Information Technology Policy and coordinate [c]
Liquid Intelligent Technologies Rwanda, a business of Cassava Technologies, is rewarding its customers by increasing internet capacity on existing home packages while keeping it at the same price. The promotion runs from December 2021 to [c]
The internet and advancements in digital technology have led to a revolution in the ways that business is conducted in the modern day. The approaches that businesses adopt towards customer service have also been transformed [c]
In what felt like the blink of an eye, the work landscape was transformed as the pandemic spread across the world in 2020. Entire workforces went mobile, seemingly overnight, while organisations bolstered existing remote working [c]
A dispatch management software program is a cloud-based service used by small and big businesses that enhances daily operations, boosts employee efficiency, and helps keep track of the tiniest detail related to the company. Due [c]
Embracing inclusive design is a pathway to innovation that organisations ignore at their peril says Reynhardt Uys, Chief Experience Officer, Immersion Group. “Before now, it was common for the industry to see accessibility and inclusion as [c]
Citrix has announced the appointment of Amir Sohrabi as the Area VP for Emerging Markets. With over two decades of experience in sales management, business development, strategic planning and marketing, Amir will drive the acceleration [c]
By Tamer Farouk There is something remarkable about the African continent, the scarcity and complexity brings light to innovation and invention. Within the challenges of infrastructure resides the potential of technology and organisational agility. As [c]
The ratio to be taken is the average sale (or average check). It is the fastest way to increase sales. If a customer buys, offer more. One of the quickest ways to get additional sales [c]
No matter what type of retail business you run, it is going to be packed with technology. Even a small traditional-style retail unit is likely to have some sort of technology pushing you forward and [c]
Good customer service plays an important role in any business, and a company that neglects its aftercare service will start losing clientele and building a bad brand image. Customer support software allows businesses of all [c]
Microsoft has announced a data breach that affected one of its customer databases. In a blog article, titled Access Misconfiguration for Customer Support Databases, the firm admits that between December 5 and December 31, 2019, [c]
Demand up, demand down. Is digital transformation killing the channel? Digital transformation. Over the past few years, those two words have been hyped to the point of dizziness, sticking like glue to boardroom conversations and [c]
Effectively expanding your online retail brand can often be a daunting process, and it can be difficult to know where to begin. However, taking the time to conduct thorough research regarding your demographic as well [c]
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