Nigeria’s Dangote Group has deployed Freshservice by Freshworks, the firm’s cloud-based service desk software that helps modernize the IT teams along with other business functions. Integration of Freshservice offers a host of Information Technology Infrastructure [c]
Professional Provident Society (PPS), the South Africa-based specialized insurance services provider, has aligned its IT teams with Freshworks, a customer engagement software provider. As part of the deal, PPS uses Freshservice, the IT Services Management [c]
Freshworks, a vendor of customer engagement software, has integrated its customer engagement suite with the WhatsApp Business solution to offer on-the-go conversational support via WhatsApp. Over 1.5 billion people from 180 countries use WhatsApp to [c]
Renmoney, a leading fintech firm in Nigeria, has deployed Freshworks customer engagement software to set up an integrated support and CRM system. Renmoney provides convenient loans, savings and fixed deposit products to Nigerians. Last year, Renmoney delivered [c]
Freshworks, a vendor of customer engagement software, has announced that it has secured $100 million in financing and has hired Suresh Seshadri, the former AppDynamics Vice President of Finance & Treasury as its Chief Financial [c]
Freshworks, a global provider of customer engagement software, has announced it has reached a revenue milestone by crossing $100 million in annual recurring revenue, led by its flagship support product Freshdesk (Customer Support Software) and [c]
Freshworks, a provider of cloud-based business software, has announced its expansion into the African market. Freshworks plans to substantially increase its commitment with specific investments in marketing, sales and partner resources to better serve its [c]
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