CSR

New feature requires Bolt drivers to verify their identities via selfies before embarking on trips

The driver selfie check, as an added feature, provides enhanced safety for users on the Bolt platform as it allows the verification of the drivers to avoid cases of impersonation and also deter drivers from sharing their accounts. Once a driver goes online, they will be prompted to take a selfie to verify their identity. Should the selfie not match previously shared driver details, the driver will be restricted from offering their services on the platform until their details are verified. [c]