Safaricom has introduced Zuri, an artificial intelligence (AI) Chatbot assistant available on Telegram and Facebook Messenger. Zuri enables over 17 million Safaricom mobile data users to perform a wide range of tasks like manage subscription services […]
Persons living with visual impairment and blindness can now access M-PESA messages independently in braille format and conduct financial transactions with confidentiality following the introduction of DOT Braille Watch, a partnership between Safaricom and DOT […]
Safaricom has announced the “Asante Data Sunday” promotion in which customers will get back all the data they use on Friday November 23 and Saturday November 24, 2018. Customers will receive the free data bonus […]
Andela recently hosted the “Fighting Fake News” Hackathon. Supported by BBC News, the Andela Hackathon was one of many events being held as part of the broadcaster’s ‘Beyond Fake News’ series, a project aimed at […]
Safaricom has announced new Home Fibre packages that will combine mobile voice, mobile data, SMS and Home Fibre in one package. Known as Home Fibre Plus, the new packages come at a time consumer preferences […]
After serving for almost 2 years as the GM for GSK with responsibility over 8 countries in Africa and Middle East, Debra Mallowah has moved on to the telcoms industry, joining Safaricom in a just […]
Safaricom has launched M-PESA Global, a new enhanced service that opens up M-PESA platform to enable other transactions and services. The new service will allow anyone from virtually anywhere in the world to send money […]
Almost a week after Safaricom increased its voice, SMS, data charges as a response to the various taxes introduced by the government, Airtel Kenya has now followed suit. But unlike Safaricom which increased the costs […]
Safaricom has this afternoon announced via statement that it will increase its voice, SMS and data tariffs from midnight tonight in response to various taxes introduced by the government recently. In the statement, Safaricom, which […]
Safaricom, through the Fibre to the Home initiative has partnered with the Kenya Alliance of Residents Associations (KARA), to increase security in member estates with a pilot project launched in Ngei Estate phase 2, Langata. […]
Vodacom Tanzania has now renewed the search for a CEO after it became apparent that Sylvia Mulinge, Safaricom’s previous head of Consumer Business who had been seconded to the telco as CEO from Kenya, has been […]
An audit of the databases of the country’s telcos by the industry regulator Communications Authority of Kenya (CA) has revealed that the mobile network operators (MNOs) are not conforming with the SIM card registration regulations. The […]
First went Joel Chacha, then Alex Owiti followed later. But now, it seems the staff exodus from Ogilvy PR, by both entry-level and senior employees, is yet to end as the agency continues to witness […]
Safaricom has received Tier III Design Certification from Uptime Institute for its Thika Data Center, thereby joining elite data centers in the world to be certified by the leading Data Center Authority. The certification was […]
Safaricom has announced improvement of data experience for customers and will in the next few months announce new data packages in line with their needs. To address the data issue, Safaricom will unveil ways of […]
Safaricom has launched a three-month campaign to increase smartphone uptake among Kenya’s feature phone users by offering affordable 3G devices, convenient payment terms and personalized data offers. Through the “Maisha Ni Digital” campaign, Safaricom hopes […]
After over 8 years in the aviation industry, a journey which began in late 2009 at national carrier Kenya Airways (KQ) where he served for over 3 years as the Corporate Communications Manager, Chris Karanja […]
Over 150,000 Farmers in Makueni County will now access information on best farming practices, discounted inputs and credit services through their phones. Acquisition of farmers in Makueni began in mid-June, and so far 120,000 farmers […]
Safaricom has launched two new base stations and expanded Fibre-To-Home (FTH) connectivity in Coast region as part of its broader strategy to expand its network infrastructure in the country. One of the stations, which is situated […]
All the three telcos in the country – Safaricom, Airtel Kenya and Telkom Kenya – all have developed and introduced to the market various bundled offering for SMS, voice and data services. And their subscribers […]
The inaugural Young Scientists Kenya (YSK) National Science and Technology Exhibition, kicked off at the KICC. His excellency President Uhuru Kenyatta officiated the opening ceremony of the science fair that will end on Friday. Young […]
Joel Chacha joined Ogilvy PR as an Account Director from Tell-Em exactly one year ago. Chacha’s move followed the departure of Cosmas Butunyi, the Lenana Road-based PR firm’s former Account Director who had left in […]
Safaricom has launched a loyalty promotion that seeks to reward all M-PESA customers and agents. Dubbed “Maisha Ni M-PESA Tu” – #MaishaNiMPESAtu – the promotion will reward customers every time they send and receive money, transfer […]
World Cup fever is building, but how to catch all 64 games if you’re not at home? Watching via mobile costs too much, right? Wrong! DStv Now has some mobile data deals to watch an […]
Like Telkom, Airtel Kenya subscribers on the 4G network are to get double the data bundle they have purchased but with a validity of one month, with the offer running till June 30. The offer, […]
Safaricom has opened a second shop in Nakuru town, marking this its third investment in the town. Located at the Westside Mall, the shop has been designed to offer a premium experience to customers from […]
If there’s to be an award to recognise those who know Safaricom, both in and out, she’d undoubtedly get it. For she’s with the telco since late 2000, after joining as the Retail Shop Manager, […]
Airtel Kenya has finally launched its 4G service in the country, joining rivals Safaricom and Telkom Kenya in competition to attract services with superior and faster internet services. The new service aims to offer faster internet […]
The second season of the BLAZE B.Y.O.B. TV Show came to an end on Sunday April 14, 2018, with Brian Rono walking away with the grand prize of Kshs 5 million following 10 weeks of intense […]
Safaricom’s M-PESA service has scored another feat after successfully passing the GSMA Mobile Money Certification, a global initiative that defines and promotes excellence in the provision of mobile money services. M-PESA met the criteria in eight […]
Safaricom recorded a drop in subscribers for the period between October to December 2017 compared to those registered in July to September the same year while Airtel Kenya and Telkom Kenya saw a rise in […]
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