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News Ticker
  • [ July 15, 2025 ] GEN2 set to drive digital transformation in Africa through Project Portfolio Office’s PPM offering Analysis & Features
  • [ July 15, 2025 ] StanChart, Prudential ink bancassurance deal offering high-value protection capped at Ksh 500 million to affluent clients Analysis & Features
  • [ July 15, 2025 ] Burn and Aim Carbon launch operations in Malawi, accelerating access to clean cooking in Southern Africa Analysis & Features
  • [ July 14, 2025 ] 5 ways Kenya’s Virtual Asset Service Providers Bill will transform crypto payments Analysis & Features
  • [ July 14, 2025 ] Complacency exposes Africa to cybercrime – ESET   Analysis & Features
  • [ July 14, 2025 ] Investors urged to back high-impact projects in the Lake region CSR
  • [ July 14, 2025 ] How cybercriminals exploit Gen Z’s trends, from FOMO to fast fashion Analysis & Features
  • [ July 14, 2025 ] African Talent Company, Mastercard Foundation in drive to boost youth employability efforts in Africa Analysis & Features
  • [ July 14, 2025 ] LG unveils OLED evo M5, the brand’s True Wireless OLED TV with G5’s excellence in picture quality CSR
  • [ July 14, 2025 ] Standard Chartered spearheads blended finance initiatives in Africa to bridge $130 million infrastructure gap   CSR
HomeVoice

Voice

CSR

‘Small Talk’ AI by Craft Silicon to offer voice-powered financial assistance in local languages

July 13, 2025 Staff Writer 0

Kenya’s tech powerhouse Craft Silicon is set to revolutionize local banking with “Small Talk,” its groundbreaking generative artificial intelligence (AI) chatbot. This made-in-Kenya innovation, a direct competitor to global giants like ChatGPT, Elon Musk’s Grok, [c]

Analysis & Features

Safaricom’s mobile connectivity business contributed bulk of group’s revenue at 52.2%, followed by M-PESA at 42.9%

November 7, 2024 Staff Writer 0

Safaricom has announced Kshs 28.1 billion in net income attributable to equity holders for the six months ending on September 30, 2024. The strong performance was driven by double digit growth in the Kenyan unit, [c]

CSR

Safaricom’s mobile data revenues rise by 11.4% to stand at Kshs 54 billion as overall earnings hit Kshs 140 billion

May 10, 2024 Staff Writer 0

Safaricom has announced a Kshs 139.9 billion in its earnings before interest and tax in the period ending March 31, 2024. At group level, incorporating the startup costs and investments in Safaricom Ethiopia, the group [c]

CSR

Voice still the main revenue stream for MNOs in Kenya, followed by data

September 16, 2023 Staff Writer 0

Subscribers may be adopting the use of over-the-top platforms (like Whatsapp) for calls but traditional voice calls via mobile phones still remain the dominant avenue for revenue generation for the country’s operators. As per the [c]

CSR

Airtel customers can now buy 1GB daily data bundle for Kshs 50 via Airtel Money 

May 15, 2023 Staff Writer 0

Airtel Kenya has introduced VoLTE and the new amazing 1 GB bundle going for Kshs 50 with a validity of 24 hours. The two packages both offer top-notch experiences to users. With the launch of [c]

Analysis & Features

Unified communication and collaboration trends for 2023

January 16, 2023 Staff Writer 0

By David Meintjes As businesses continue evolving to meet changing customer behaviour, the uptake and investment in cloud unified communications platforms and tools will continue to soar. Businesses are increasingly realising that they must meet [c]

Analysis & Features

Safaricom Ethiopia launches with coverage in Addis Ababa and neighboring cities

October 6, 2022 Staff Writer 0

Safaricom Ethiopia has switched on its mobile telecommunications network and services in Addis Ababa, the country’s capital city. The Ethiopian government launched Digital Ethiopia 2025 to help the country realise its digital potential and leverage [c]

Analysis & Features

Almost 300,000 SIM cards deactivated by MNOs as October 15 verification deadline approaches

September 23, 2022 Staff Writer 1

Kenya’s mobile network operators – Safaricom, Airtel Kenya, Telkom Kenya, Jamii Telecom, and Equitel – have deactivated a total of 287,214 SIM cards in the three months between May to June 2022. The update comes [c]

CSR

Safaricom begins phased city-by-city customer network rollout in Dire Dawa, Ethiopia

August 29, 2022 Staff Writer 0

Safaricom has embarked on a large scale customer pilot of its network in Dire Dawa City, Ethiopia. The operation is part of the telco’s phased city-by-city regional network roll-out and rigorous service tests which will [c]

CSR

Changa Bundle now enables Telkom Kenya subscribers to share data, minutes, voice and SMS

June 23, 2022 Staff Writer 0

Telkom has launched the Changa Bundle to enable Kenyans share data, minutes, voice and SMSs. Telkom prepaid customers now have the opportunity to acquire 100 GB of data, 200 on-net minutes, 50 off-net minutes, and 200 SMSs for Kshs [c]

CSR

Safaricom launches Christmas campaign to reward customers over festive season

December 6, 2021 Staff Writer 0

Safaricom has launched a Christmas campaign dubbed ‘Pokea Uteo Wa Furaha’. ‘Pokea uteo wa furaha’ is month-long campaign that kicks off on 4 December 2021 up to 15 January 2022 and seeks to deepen customer [c]

CSR

Telkom Kenya revamps its pre-paid voice offerings

November 29, 2021 Staff Writer 0

Telkom has revamped its voice offers for its mobile prepaid customers. The revised voice bundle, Sema Yote, earlier known as Chapa Story, will give customers 100 free minutes of talk time per day at a [c]

Analysis & Features

Airtel Africa reports positive growth across all its subsidiaries

October 28, 2021 Staff Writer 0

Airtel Africa a revenue growth of $2.272 billion (or 25.2%) for the first half of 2022 as well as double digit growth across all its subsidiaries in the continent. During the second quarter of the [c]

Analysis & Features

BT, Microsoft to jointly develop voice, cyber security and industry solutions for UK clients

July 30, 2021 Staff Writer 0

BT and Microsoft have announced a new strategic partnership to accelerate innovation across enterprise voice, cyber security and industry-focused services in sectors from digital manufacturing to health, setting businesses in the UK and around the [c]

CSR

New Telkom Kenya customers to get special voice, data rates for first 90 days on the network

March 7, 2021 Staff Writer 0

Telkom has reviewed its welcome offer for pre-paid customers joining the network for the first time. A new Telkom pre-paid customer will need to activate their newly acquired line with as little as Kshs 20, [c]

News

Telkom Kenya’s Pawa bundle users to get bonus SMS and mobile data after revamp

October 27, 2020 Staff Writer 0

Telkom has revamped its mobile Voice bundles. The Pawa voice bundles come with added value packs for SMS and mobile internet data. The Voice bundle revamp builds onto Telkom’s strong, consumer-centric ethos, with the telco [c]

Posts pagination

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News in pictures:

Reviews:

One UI: Samsung’s user interface designed to provide clean and friendly experience

OPPO Kenya launches the new A5 series, with models retailing from Kshs 22,000

Why you should upgrade to the Samsung Galaxy A Series today

From couch to coffee shop: The Samsung Galaxy Tab A9 as the ultimate work-from-anywhere device

Find N5: OPPO’s latest foldable smartphone now available in Kenya.

How wearables are powering a wellness awakening in Kenya

How Live Translation and language features are bridging global conversations

Why the Galaxy Tab A9 is ideal for your children during the school holidays

V50, the latest flagship smartphone from vivo, now on sale in Kenya for Kshs 70,000

Samsung Galaxy Watch7 crowned best Android smartwatch New York Times Wirecutter platform

Experience Samsung Galaxy with ‘Try Galaxy’, a groundbreaking web app to experience One UI

Samsung in partnership with Stanford Medicine to advance Sleep Apnea detection and beyond

Tech&PR

Inaugural AGPRW to host public relations experts from Africa and across the globe

Top universities compete in inaugural University PR Challenge to redefine future of PR in Kenya

AI-powered creativity and expression in mobile photography

Ogilvy Africa voted Advertising Agency of the Year at Africa Company of the Year Awards 2025

97% of agencies faced major creative campaign challenges – PMI survey

Report highlights perception deficit as key hindrance to growth and scalability for Africa-focused tech firms

Airtel picks Publicis Groupe as PR and marketing agency in 12 Africa markets after ending contract with Ogilvy Africa

Telling Africa’s story, one brand at a time

Most Read:

Solving the digital health divide in Africa via scaled-up public-private support

May 11, 2021 23

Tecno SPARK: Why this is the best phone selling for less than Kshs 10,000

September 5, 2017 10

The realme C12: The budget phone with a massive 6,000mAh battery

December 8, 2020 5

ShareCABTM, a new taxi app, launched in Kenya, to charge drivers no commission

September 14, 2017 3

SILK smartphone – Here to stir up the patriot in Kenyans

January 26, 2016 3

Cybersecurity Bulletin:

Complacency exposes Africa to cybercrime – ESET  

How cybercriminals exploit Gen Z’s trends, from FOMO to fast fashion

INTERPOL-led operation against global human trafficking detects 1,194 potential victims and arrests of 158 suspects

Sophos enhances Managed Risk with Internal Attack Surface Management

Kaspersky wins three SE Labs Security Awards

ClickFix fake error surges, spreading ransomware and other malware – ESET Threat Report

ChatGPT-mimicking cyberthreats surge by 115% in early 2025 with SMEs increasingly targeted – Kaspersky

West Africa emerging as potential regional hub for online scams with victims trafficked into criminality from over 60 countries – INTERPOL

Nearly half of companies opt to pay the ransom after attacks – Sophos

769 suspects arrested and $65 million in illicit medicines seized in INTERPOL operation

Up&Ap:

Up&Ap: Brian Abajah, the ‘Reckless’ star, on his latest role and advocacy for representation in film industry

July 3, 2025 0

Up&Ap: Ofentse Tsipa, the life coach extraordinaire, on landing starring role in The Mommy Club NBO

June 26, 2025 0

Up&Ap: Kenyan filmmaker Maurice Muendo on his debut feature film Bobo; the inspiration and overall experience

June 15, 2025 0

Up&Ap: Kenya’s Njerae steals the spotlight as Spotify EQUAL Africa Ambassador for June 2025

June 4, 2025 0

Up&Ap: Jackie Matubia shares her thoughts on joining The Mommy Club NBO

May 29, 2025 0

Register: Connected Banking Summit – Southern Africa

Events Noticeboard:

Investors urged to back high-impact projects in the Lake region

OPPO to launch the Reno14 series in Kenyan market next week

Maisha Magic Plus unveils a new drama-thriller, Qware

Inaugural AGPRW to host public relations experts from Africa and across the globe

Nairobi to host forum to mark International AI Appreciation Day

Daniel Nduva shines at Ruiru Sports Club, clinching inaugural PGK Equator Tour title

Up&Ap: Brian Abajah, the ‘Reckless’ star, on his latest role and advocacy for representation in film industry

Here are 10 of the best movies to stream this July on Showmax

BLOG:

5 ways Kenya’s Virtual Asset Service Providers Bill will transform crypto payments

From tractor tweets to crop status updates: How AI is cultivating the future of farming

Future-Ready Hospital Management System with AI and Smart Healthcare Tools

How IoT-driven smart data helps businesses stay ahead

Unlocking practicality and pleasure: How smart products transform homes in South Africa

10 misconceptions about insurance that could be costing you and how to fix them

Why gender-responsive climate action must start at the county level

How R&B took over Kenya’s soundwaves

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Videos:
VIDEO: Epson to provide advanced projectors at Cirque du Soleil’s new European show
AI Studio feature in OPPO Reno12 F (5G)
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AI Eraser feature in OPPO Reno12 F (5G)
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Samsung allays safety fears about its TVs
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Epson EcoTank L6550 printer #EpsonEase #ExperienceEcoTank
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Unboxing – TECNO Phantom V Flip 5G
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Unboxing – #OPPOReno10series5G from OPPO Kenya
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CSR:

GEN2 set to drive digital transformation in Africa through Project Portfolio Office’s PPM offering

StanChart, Prudential ink bancassurance deal offering high-value protection capped at Ksh 500 million to affluent clients

Burn and Aim Carbon launch operations in Malawi, accelerating access to clean cooking in Southern Africa

5 ways Kenya’s Virtual Asset Service Providers Bill will transform crypto payments

Complacency exposes Africa to cybercrime – ESET  

Investors urged to back high-impact projects in the Lake region

How cybercriminals exploit Gen Z’s trends, from FOMO to fast fashion

African Talent Company, Mastercard Foundation in drive to boost youth employability efforts in Africa

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